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A car is just a machine. You never know when it might break down. It could malfunction, you could crash, get a flat tire, or run out of battery. In all these cases, a service called mobility guarantee can save you.
Within the scope of mandatory liability insurance or comprehensive insurance, insurance companies offer various basic services, to which you can add various additional insurances. One of these is roadside assistance, where the insurance company helps you arrange towing or vehicle repair. But that doesn't mean they will also provide you with a replacement car. With some institutions, you can pay extra for this service, in some cases your car manufacturer will guarantee it to you. But it always has its conditions.
Benefits of operational leasing from Birne
The advantage of operational leasing from Birne is that the rental price already includes mandatory liability insurance, comprehensive insurance, roadside assistance, and much more. We can provide you with a free replacement vehicle anytime, anywhere, and for as long as needed, if you choose the premium service Mobility Guarantee. You'll be worry-free and can continue driving happily.
Limits for a replacement car
The advantage of this premium service is that you usually get a replacement vehicle within a few hours. Just call or email that you are immobilized, and the situation will be dealt with immediately. However, if the car service is completed within 24 hours, it is possible that you will not receive a replacement vehicle - but there's no harm in asking.
The good news is that for longer repair times, you can use a replacement car from Birne for as long as needed. In other words, until your original car is roadworthy again. You can drive it as you were used to and don't have to limit yourself. In the case of operational leasing, you continue to adhere to your tariff and thus also your maximum annual mileage - that's the only limit you have. You don't have to deal with car rental or any other vehicle rental,
Replacement car abroad
Mobility Guarantee does not only apply to the territory of the Czech Republic. Just as you can use roadside assistance in the Czech Republic and in another country, you can also get a replacement car abroad. It is a bit more complicated and time-consuming, but even this unpleasant situation can be resolved.
Even roadside assistance, i.e., mechanic's arrival, towing, or other services, applies to Birne's operational lease cars throughout the European Union. So, if you express interest in a replacement vehicle right when dealing with assistance (and you have a mobility guarantee arranged), we will take care of everything.
Replacement car from insurance
And what if you get into trouble with another car of yours that is not on operational lease, but is your own? First, find out if you are entitled to a replacement car from your insurance. If not, check if the seller of your car provides you with a mobility guarantee. In such a case, regular servicing at an authorized service center is often enough, and you thus acquire the right to this service.
It's worth mentioning that, unlike most other insurance companies, Direct also offers a mobility guarantee. This applies even to people who don't have their car insured with them – it's enough to have, for example, property insurance with them (but for travel insurance, for instance, the right to a replacement vehicle doesn't automatically arise).
Interestingly, you can also offer the mobility guarantee from Direct to people you collide with. While you can't transfer the mobility guarantee from Birne to them, it allows you to rely on getting anywhere, anytime.
